Where's my order?

As soon as your order leaves our warehouse, we'll email you tracking details. All our orders go on a tracked service with our delivery partners, including DPD and Royal Mail, and you'll get updates at each stage.

• Track it: use our order tracking page or the link in your dispatch email.

• Check your account: if you have an NBS account, log in to see your order status and tracking, and the expected dispatch date of any back-order items.

• Not sent yet? If one item is on back-order, we hold the order and send everything together once it's all in.

• Delivered direct from the brand? Some items are sent by the supplier, who will contact you to arrange delivery.

If your tracking hasn't moved or something doesn't look right, message us with your order number and we'll look into it.

Still need help? Chat to us on live chat or WhatsApp, call 01276 408494 (option 1), or email support@naturalbabyshower.co.uk.