Order Issues
What should I do if my order arrives damaged?
Please email us at hello@naturalbabyshower.co.uk with photos of the damage and packaging, along with your order number. We’ll assist you with a reso...
How do I report a faulty item?
If an item is faulty, contact us within 30 days of purchase. Email us with your order number, a description of the fault, and any photos or videos sho...
What if my order is missing items?
If you notice any items missing from your order, please email us at hello@naturalbabyshower.co.uk with your order number, a description of the missi...
What should I do if I receive an incorrect item?
Contact us at hello@naturalbabyshower.co.uk with your order number and an image of the incorrect item. We’ll make sure you receive the correct produ...
How can I cancel or change my order?
If you need to make changes or cancel, contact us as soon as possible. We’ll do our best to accommodate, depending on the status of your order.
What do I do if my parcel hasn’t arrived?
Please check your tracking information, and if there’s a delay or issue, reach out to us via hello@naturalbabyshower.co.uk for assistance.