My product has developed a fault
Edited
Every product we sell has a full manufacturer's warranty, and we'll manage the claim with the brand for you. Please tell us through our Warranty Portal, including if the fault appears in the first 30 days.
Please include:
Order number and product name
A clear description of the problem
Photos showing the fault
Serial number, if there is one
A short video for faults that come and go
You'll get a confirmation email straight away, and we aim to review every request within 2 working days. Faulty items can't be accepted at our store, so please always use the portal.
Still need help? Chat to us on live chat or WhatsApp, call 01276 408494 (option 1), or email support@naturalbabyshower.co.uk.
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